ALTERNATIVE PERSPECTIVE

Our blog for the latest insights and conversations

Can ITSM take the pain away from the IT department?

As a relatively seasoned IT professional, I have had a fair bit of exposure to IT Service Management (ITSM) principles.  I think ITIL is a rock solid platform to design your IT around, and am a firm believer that a well-managed ITSM framework is more important than the most geeky technology any day of the week. ...

31 January 2017 Read More

Can ITSM take the pain away from the IT department?

31 January 2017 Read More

Alternative Spotlight: Senior Internal Sales Executive

15 November 2016 Read More

He did what!?!?  You can’t control what you can’t see!

15 August 2016 Read More

Time to get Laser Focussed on Customer Experience

26 July 2016 Read More